It is easier and quicker to book appointments and request repeat prescriptions via our online service. Simply log in and select an option.
You will need to register at the practice to use this service. Please provide proof of your identity and you will then be given a form with the web address and passwords to use.
If you forget to request a Repeat Prescription
If you forget to obtain a prescription for repeat medication and run out of important medicines, you may be able to get help from your pharmacy. Under the Urgent Provsion of Repeat Medication Service, pharmacists may be able to supply you with a further cycle of a previously repeated medicine without having to get a prescription from your GP. If you receive stoma products form your pharmacy or other suppler and/or receive suppose such as continence products and welfare food from community services, you should ensure you have sufficient supplies as you may encounter difficulties in obtaining theses over public holidays, or when we are closed.
If you need help with NHS costs or need to find out if you can get free Prescriptions please click the button below for further information.
How to order
We have a computerised repeat prescription service. Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment. Your doctor will decide who can have a repeat prescription. You will need to see the doctor for items not on your repeat prescription.
Once you have ordered your prescription you will need to tell us who to send the prescription to as this will be sent electronically. This will save you a journey to the surgery.
For further information regarding Electronic Prescriptions please follow the link below:
You can do this by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request.
Place your prescription order form in to the box in reception or the letter box on the outside of the building.
You can post your prescription slip or written request to us at the Practice. You can include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the surgery.
Pharmacy Ordering/Collection Service
Pharmacies offer a prescription collection service from our Practice.They can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the pharmacy of your choice for more information if you wish to use this service.
Please note we are unable to accept repeat prescription requests by telephone
The doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets, in accordance with current Health Authority policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.
Non-Repeat Items (Acute Requests)
Non Repeat Prescriptions known as “Acute” prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period and may require a review visit with your Doctor prior to being added onto your repeat prescription records. Some medications are recorded as acute as they require to be closely monitored by the Doctor. You may therefore not always be issued with your requested medication as you may need to consult with your Doctor.
When you are discharged from hospital you should normally receive five days supply of medication.
Hospital requests for change of medication will be checked by the GP first, and if necessary your Doctor will issue you with a Prescription.
Repeat Dispensing Prescriptions
Our practice is collaborating with NHS Business Services Authority (NHSBSA) which is providing NHS numbers for those patients that may be suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of this service.