Our Staff

Doctors

DR SARAH ROBSON

DR HOWARD INGRAM

DR JULIET WILLIAMS

DR NICOLA SHAW

DR CHRIS GRAHAM

DR PETER KENWORTHY

DR IAN MORRANT

DR KATE GRAHAM

DR SARAH LOUDEN

Practice Nurses

Practice Nurses are fully trained in a wide range of skills including immunisations, health promotion, contraception, and management of long-term conditions eg advises on diet and lifestyle choices, on coronary heart disease, hypertension, asthma, diabetes, smoking cessation and obesity. Practice Nurses can extend their skills at Diploma Level and see many patients who previously would have seen the doctor. The Nursing team run various nurse led clinics for diabetes, asthma, coronary heart disease, COPD as well as providing general nursing services, dressings, removal of sutures and blood tests.

SUSAN WILKINSON

Lead Nurse

RACHAEL PARK

MARY DENT

Healthcare Assistants

Non-registered nursing staff who assist in patient care and Practice-related duties as directed by and under the supervision of a Registered Healthcare Professional (including Lead Practice Nurse, Practice Manager, and the GPs). Healthcare Support Workers work collaboratively with the General Practice team to meet the needs of patients, and provide essential task-orientated services like taking blood samples (phlebotomy), processing specimens, performing ECGs (to measure heart function), spirometry (to measure lung function). They play a crucial role in supporting the Clinical Team.

GEMMA CUTHBERTSON

TRISH HALL

EMMA LAWS

Practice Management

DEBBIE CALDER

Practice Manager

Debbie is involved in managing all of the business aspects of the Practice such as making sure that the right systems and people are in place, at the right time, in order to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment, and information technology. She supports the admin team, GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient experience and care. She is assisted in her role by Debbie Hilling.

DEBBIE HILLING

Assistant Practice Manager

KATHERINE DAVISON

Systems and Information Manager

Katherine is responsible for the Practice computer systems and other Practice systems that we use, to assist us, in delivering patient care.

Secretaries

The secretarial staff support the team in producing clinical and non-clinical referral letters, as well as reports/letters that have been dictated by the Doctors.

RACHEL FINDLAY

KATHERINE DAVISON

Administrators / Reception

These members of staff attend to patients on the phone and in person. They co-ordinate and organise appointments and documentation to facilitate the smooth running of the Practice and support delivery of quality patient care. These staff have a very demanding role. They are here to assist you. We would ask you to be patient during peak times when the staff can handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct clinician and assist fellow healthcare professionals who work within the Practice, in managing your health care and well-being. All staff adhere to the Practice’s confidentiality policy and Data Protection Act 2018.

KAREN ENGLISH

Administrator

SELINA LAYDON

Office Lead

JULIE RIVERS

CAROL ADAMSON

TRACY POTTER

EMILY PHILLIPS

SHANAE KENNYFORD

KELLY JACKSON

RHIANNON CHARLTON

Community Nurses

Work closely with the practice dealing with patients who are too ill or infirm to come along to the surgery.

Health Visitors

Are based at the Civic Centre Gateshead. The team also includes Nursery Nurses . To contact telephone 03000031918.

Midwives

The midwives hold two sessions per week but will also visit you at home in the early stage of pregnancy and after you have had your baby.

Care Navigators

Work in the practice and also visit patients at home offering a range of services to help patients to cope better with their health conditions.

Community Psychiatric Nurses

The Community Psychiatric Nurses deal with patients who are referred by the GP’s. We also have a MIND counsellor who works closely alongside our Community Psychiatric Nursing Team.

McMillan Nurse

Helps to improve the lives of people affected by cancer, providing practical, medical, emotional and financial support to patients and their families.