Prescriptions

Repeat Prescriptions

We have a computerised repeat prescription service. Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment.  Your doctor will decide who can have a repeat prescription.

You will need to see the doctor for items not on your repeat prescription.

How to Order

Online

It is easier and quicker to request repeat prescriptions online via the link at the top of this page. Simply log in and select an option. You will need to register at the practice to use this service. Please provide proof of your identity and you will then be given a form with the web address and passwords to use.

In Person

You can do this by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request. Place your prescription order form in to the box in reception or the letter box on the outside of the building.

 

Pharmacy Ordering/Collection Service

Pharmacies offer a prescription collection service from our Practice. They can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the pharmacy of your choice for more information if you wish to use this service.

Please note we are unable to accept repeat prescription requests by telephone

Electronic Repeat Dispensing

A new way to get your medication

If you have repeat medication and your medication regime is stable and has not changed then you may be suitable for electronic repeat dispensing (eRD). This allows the practice to provide prescriptions for up to one year. Your pharmacist is able to issue prescriptions at regular intervals – no more needing to order via the practice! Don’t worry if you are going on holiday and need some medication early – your pharmacist will be able to help with this. For more information see the following document:

Electronic Repeat Dispensing

Non-Repeat Items (Acute Requests)

Non Repeat Prescriptions known as “Acute” prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period and may require a review visit with your Doctor prior to being added onto your repeat prescription records. Some medications are recorded as acute as they require to be closely monitored by the Doctor. You may therefore not always be issued with your requested medication as you may need to consult with your Doctor.

If you forget to request a Repeat Prescription

If you forget to obtain a prescription for repeat medication and run out of important medicines, you may be able to get help from your pharmacy. Under the Urgent Provision of Repeat Medication Service, pharmacists may be able to supply you with a further cycle of a previously repeated medicine without having to get a prescription from your GP.

If you receive stoma products from your pharmacy or other suppler and/or receive suppose such as continence products and welfare food from community services, you should ensure you have sufficient supplies as you may encounter difficulties in obtaining theses over public holidays, or when we are closed.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Hospital Requests

When you are discharged from hospital you should normally receive five days supply of medication.

Hospital requests for change of medication will be checked by the GP first, and if necessary your Doctor will issue you with a Prescription. 

Medication Reviews

The doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets, in accordance with current Health Authority policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.